Parents

• My child got some Immunizations after we sent his forms in. Where do I send them?
• What can a student do if they need health care on the weekend?
• My child’s allergist won’t give me his serum; he wants to send it to you. What do I do?
• My family insurance has changed. What should I do?
• Is the Duke Student Medical Insurance Plan better than my current insurance?
• My child has the flu/ is hurting badly etc., and I’m 3000 miles away, what do I do?
• My child needs an Air conditioner/ Single room/ Special Housing. How do I get this processed?
• How do I certify that my child is a full time student (to my insurance company)?
• My child’s special housing request was rejected, what do I do now?
• There is a charge on my child’s Bursar account. What’s it for?
• Why won’t you tell me what’s wrong with my kid?
• When are you open?
• What does Duke Student Health do?
• Which immunizations are required?
• Who must show documentation of immunizations?
• What does the policy cost?